Shipping & Returns Policy
Shipping Policy
Processing Time
Orders are typically processed within 7-10 business days. Custom or personalized items may require additional processing time of 7 business days.
Shipping Methods & Timeframes
- Standard Shipping (5-7 business days): $5.99
Free standard shipping on orders over $50!
International Shipping
We do not currently offer international shipping
Shipping Notifications
You'll receive a confirmation email with tracking information once your order ships. Please allow 24 hours for tracking information to update.
Returns Policy
Return Window
We accept returns within 14 days of delivery for most items. Items must be in original condition.
Return Process
- Contact us at returns@samaradesignsstudio.com to initiate a return
- Buyers are responsible for return shipping costs, unless the item is being returned as a result of my error (wrong or defective item received). If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Return Conditions
Eligible for return:
- Items in original condition
Not eligible for return:
- Custom or personalized items
- Items damaged by customer
- Items returned after 14 days
Refunds
Refunds will be processed within 5-7 business days after we receive your returned item. Refunds will be issued to the original payment method. Original shipping costs are non-refundable unless the return is due to our error.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@samaradesignsstudio.com with photos of the item. We'll arrange for a replacement or full refund at no cost to you.
Contact Information
For questions about shipping or returns, please contact us:
- Email: support@samaradesignsstudio.com
- Response time: Within 24 hours
This policy was last updated on [8/21/2025]. We reserve the right to update this policy at any time.